American Author Hub is committed to protecting the privacy and security of your personal and manuscript information. This Privacy Policy details our practices concerning data protection for all visitors, authors, and clients using our website and services.
1. Information We Collect
We collect various types of personal and project-related information when you interact with our platform to ensure a seamless book creation and publishing journey:
- Contact Information: Full name, primary email address, active phone number, and physical mailing address.
- Project and Manuscript Data: Text documents, outlines, concepts, cover graphics, and files submitted for writing, editing, or publishing purposes.
- Account Credentials: Secure usernames, passwords, and profile elements for accessing client dashboards.
- Usage & Analytic Data: Details of your interactions with our website (IP address, pages viewed, browser types, and links clicked).
- Cookies: Standard tracking tokens utilized to enhance browsing performance, save layout preferences, and personalize your experience.
2. Use of Information
We process your data strictly to perform our contractual duties and improve our publishing deliverables. The collected information is used to:
- Provide, manage, and customize our writing, editing, and book marketing services.
- Facilitate direct collaboration between you and your assigned project managers, ghostwriters, or editors.
- Deliver project milestones, invoice confirmations, and service update notifications.
- Improve website performance, evaluate service trends, and optimize user experience.
- Comply with federal regulatory demands and defend our terms of use.
3. Disclosure of Information
We prioritize your confidentiality. We do not sell or trade your personal information. Disclosures are only made under the following conditions:
- Authorized Service Providers: Trusted third parties (such as cloud storage providers, payment processors, and KDP distribution partners) who assist us under strict NDA conditions.
- Consent-based Marketing: We will never share your personal information with affiliates or business partners for promotional campaigns without your explicit, opt-in consent.
- Legal Obligations: Compliance with subpoena demands, law enforcement orders, or regulatory actions when required by law to protect rights and client safety.
4. Your Choices
You have full control over your personal information. You can choose not to submit optional data, although this might restrict access to specific custom dashboard features. You may also request deletion or modification of your contact parameters, or unsubscribe from promotional newsletters at any time using the links provided in our emails.
5. Data Security
We deploy modern encryption standards (SSL/TLS) and secure database architectures to safeguard your manuscripts and personal details against unauthorized access, disclosure, or altering. Please note that while we employ industry best practices, no digital storage or transmission is 100% immune, and absolute security cannot be guaranteed.
6. Changes to This Privacy Policy
We may periodically update this policy to reflect changes in our operational procedures or compliance rules. We will post updates on this page and revise the last updated date. We encourage you to check this policy occasionally to stay informed.
7. Opting In to Messages
Users may explicitly opt in to receive updates, SMS alerts, or newsletters from us (for example, by checking confirmation boxes on contact forms). When you opt in, you authorize us to send progress alerts via the provided contact parameters. You can revoke this authorization at any time by replying STOP to messages or contacting us directly.
All opt-in procedures align strictly with legal requirements, including providing clear descriptions of how your parameters will be managed.
8. Contact Us
If you have any questions, compliance requests, or data privacy concerns regarding this policy, please reach out to our legal support desk at: